Amendment by us
If you have booked a specific room, we will try to ensure that this room is available to you. We do however reserve the right to accommodate you in a different room. If this room is not acceptable, you have the right to treat the booking as being cancelled and we will refund all monies already paid by you and confirm that you will not be liable for any further payments to us. In any circumstances where you are entitled to compensation, the limit of our liability to you arising from our breach of contract will be up to a maximum of twice the cost of your booking.
If you accept the new room and the new room is normally charged at a lower rate, then the difference will be deducted from the final balance due from you. If the new room is normally charged at a higher rate then you will not be charged the difference. This is the limit of our liability to you in these circumstances.
Arrival and Departure
You will be able to check in between the hours of 2pm and 10pm
Arrivals after 10pm by prior arrangement only. If prior arrangements have not been made, and you do not arrive by 10pm, we are entitled to treat it as a “no-show”. Your booking will be cancelled and we have the right to re-let your room.
You are required to leave by 10am on the day of departure. If you fail to do so, we reserve the right to charge for an additional night’s stay.
Damage and Breakage
We are sure that you will take care whilst you stay with us, and we acknowledge that accidents sometimes happen. We do however reserve the right to charge for any damage or breakages which we consider was deliberately or recklessly caused. You will be notified in writing as soon as is reasonably practicable, if the damage is discovered after you depart. We also reserve the right to charge further sums if we are unable to re-let the room as a consequence of the damage.
We are a No Smoking Establishment. If we find that guests have been smoking in the property, then we reserve the right to ask you to leave immediately. You will remain liable for the whole of the cost of your stay, together with a £75 cleaning charge. We also reserve the right to charge a sum equivalent to one nights stay if we are unable to re-let the room for 24 hours whilst it is fully aired. You will be notified in writing as soon as is reasonably practicable if evidence of smoking is discovered after you depart.
Sorry, we do not accept pets.
We do not accept any liability for damage to your property or injury to you (or other members of your party) whilst on our premises unless caused by the negligence of us, or our employees.
Any data collected as a result of your booking will be stored in accordance with the provisions of current Data Protection legislation.
Any dispute between us will be governed by the non-exclusive law of the English Courts.